Club InterContinental Attendant

Mô tả công việc

• Gets to know the guest personally and recognizes their preferences.
• Anticipates the guest needs and acts accordingly.
• Services food & beverage to guest and it’s speedy clearance.
• Provides guest assistance in every possible way.
• Has good knowledge of the local area to be able to offer suggestions/recommendations if required.
• Has thoroughly knowledge of hotel facilities including the timings, charges, cuisine served in different outlets, different outdoor activities and offer assistance to make the reservation/booking.
• Has the ability to coordinate with the guest in order to meet his/her needs efficiently.
• Coordinates with other departments to ensure guest’s satisfaction.
• Maintains a handover sheet which is a record of guest requests and handled by him/her or passed on to any other person/department.
• Ensures that all duties are carried out in line with Hotel Policy with high standards of personal appearance, personal hygiene correct uniform and name badge as outline in the standard.
• Completes other responsibilities as assigned.

Quyền lợi ứng viên 

• Insurance
  Uniform
  Training & Development
  Annual Leave
  Employee Shuttle Service
  Health checkup
  Salary review

Yêu cầu ứng viên